Customer Stories
- $10 Million/year estimated cost savings
- 70% completion rate post login completion rates
- 8% uplift R&WR income & employment validation
- < 1 month custom implementation follow-up tasks in Blend
- 80% cost savings over The Incumbent
- 3/5 loans receive income & employment validation (R&WR)
- 2/3 borrowers successfully login to payroll providers
- 99% platform uptime
- 80% cost savings over The Incumbent
- 65% conversion rate for VOIE (mortgage)
- 30% conversion rate for VOIE (home equity)
- 80% cost savings over The Incumbent
- 50%+ conversion rate for VOIE
- 40% reduction of The Incumbent
- 75% cost savings over The Incumbent
- +10% conversion improvement
- Rapid implementation in Encompass
- 1.5 days faster time to fund
- 38% reduction in loan losses for applicants with 0 FICO score
- 49% reduction in bank fees
- 45% conversion rate for VOIE
- 70% conversion rate for VOHI
- <1 month custom implementation
- 80% reduction in Piedmont support calls
- 90% reduction in customers’ manual tasks
- 50%+ increase in resource efficiency
- 1 step replaced a 14-step process
- +15% fraud detection in the last 6 months
- 65% conversion rate (VOIE)
- +10-15% improvement in efficiency per team member
- Rapid custom implementation
- 2x conversation rate improvement (VOIE)
- 50-80% cost savings over The Incumbent
- <$150 savings per loan file
- 60-80% cost savings over The Incumbent
- Faster loan approvals
- +5 BPS savings per loan
- +12% improvement in total funds deposited
- Unlocked new customer segment
- $300,000 annual cost savings
- 32% end-to-end conversion rate improvement
- $100 in savings per application
- <2 week implementation
- Reduced loan manufacturing time and approval process by several days
Tom Durney
EVP of Corporate Operations Support,
CrossCountry Mortgage
Truv has redefined what partnership means — delivering accurate, trustworthy data, rapid implementation, and the agility to help us close loans faster and more confidently.
Magesh Sarma
Chief Information and Strategy Officer,
AmeriSave
Truv delivers on every front. Cost savings, product innovation, reliable technology, and most importantly, a partnership approach that keeps our success at the center of everything they do. That’s the kind of partner every lender needs.
Austin Coleman
SVP of Mortgage Lending,
AFCU
We have borrowers try Truv first because it has proven most reliable. We now rely less on manual VOIEs and instant databases, saving us 80% on verifications and hours in processing.
Tanner Allen
Partner,
MortgageRight
Truv’s integration flexibility has allowed us to customize when and how we request VOIEs. We can do manual orders during the application and auto-trigger orders when a loan hits processing.
Mary Rodgers
EVP of Corporate Strategy,
The Lender
Truv partnered with us from the start, tweaking and adjusting the process to increase our pull through and conversion percentages.
Lou Loquasto
Chief Revenue Officer,
TurboPass
We were very impressed with the management team and the openness for creativity and customization not only with the solutions, but also with how we run our partnership.
Jonathan Spinetto
COO & Co-Founder,
NFTYDoor
What truly set Truv apart was the team’s hands-on approach to customer service, from development to implementation to post go-live.
Darrell Tadley
CEO,
Piedmont Payment Services
The relationship feels more important than transactions, and that’s important to us. There’s a hands-on approach that’s hard to find in vendors.
Andrew Collins
CEO,
HFS Financial
We had a choice: Go with a more expensive, legacy option like The Work Number, or go with Truv, a nimble team ready to work with us, move with us, and grow with us.
J.R. Huber
EVP Sales & Production,
MIG
We went from 25% conversion to 50%. Right now, in the VOE space, that’s a really good percentage.
Justin Venhousen
ECOO,
Compass Mortgage
There’s no excuse for lenders to not look at a product like Truv. It works, it’s easy for the borrower, the data set is superior, you benefit from GSE approvals, and the price is more competitive. It’s a no-brainer.
Femi Ayi
EVP Operations,
Revolution Mortgage
Since we started our partnership, we’ve taken our costs for verifications from 8 basis points per loan down to 3 basis points per loan.
Sergio Terentev
Founder & CEO,
B9
The responsiveness and agility of the team was instrumental in the decision to partner with Truv. It was teamwork from the start.
Richard Plummer
EVP of Operations,
Orion Lending
The cost from our other provider continued to rise regularly, and it became challenging to achieve the value. When we started looking at other providers, we were looking for a more holistic approach to increase the coverage of borrowers we could verify while decreasing cost. Truv helped us accomplish this objective.