Direct Deposit Switch
Direct deposit switching. Lasting loyalty.
Deposit growth and customer retention aren’t separate goals — they’re the same play.
Lock in low-cost, low-effort deposits and the loyalty that makes them stick.
Lock in low-cost, low-effort deposits and the loyalty that makes them stick.
Conversion
Give customers an easy way to split checks.
Deliver a flexible allocation method that gives customers a reason to stay primary.
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Growth
Unlock insights after every switch.
Use employer, income, and deposit data for targeted campaigns after the initial switch.
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Coverage
Close any switching gaps automatically.
Truv auto-routes a pre-filled HR form with zero manual effort if payroll isn’t a match.
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Implementation
Reach new and existing customers.
Scale growth with pre-built integrations and dynamic deployment options.
Learn moreHow it works.
How it works.
Real results. Real Truv experiences.
Real results. Real Truv experiences.
Direct Deposit Switch verification FAQs.
Direct Deposit Switch verification FAQs.
Truv’s direct deposit switching is the process by which customers complete a few steps to change where recurring payments (typically a paycheck) are automatically deposited, redirecting the income from one financial account to another.
Truv’s solution empowers banks to increase new customer acquisition, grow existing relationships, reduce costs, and increase operational efficiency.
Truv provides multiple implementation paths (online, in-branch, new/existing customers), supports various authentication methods, and offers fallback options like HR forms to ensure high conversion rates.
Truv can be embedded and white-labeled into your services to enable your customers to switch instantly.
Truv recommends driving engagement with customers through email and push notifications. By engaging customers directly via a familiar, built-in channel, banks encourage seamless direct deposit switching with tailored messaging.
Truv empowers customers to make a switch in just a few clicks. Customers can connect their payroll information digitally and make distribution selections in 60 seconds, eliminating paperwork, manual review, and in-branch processes.
Truv’s solution connects customers to their payroll providers and/or employers. To initiate a switch, customers should know their payroll provider and login credentials.
Truv’s verification platform seamlessly integrates into both digital and in-branch experiences, expediting account opening for new customers while enhancing online banking services for existing ones. Whether through embedded flows, text messages, emails, or QR codes, Truv provides flexible verification options, providing a modern, user-friendly experience that meets customer expectations for digital banking convenience.
Truv’s platform integrations now include Candescent (formerly Terafina) and Alkami, joining our impressive roster alongside Jack Henry Banno, Clutch, Q2, and MX. These partnerships are transforming how banks and credit unions drive deposit growth, account primacy, and customer acquisition while boosting engagement and retention.