Social Service Verifications Simplified.

Truv provides government agencies with real-time income, employment, and asset verification solutions for programs including Medicaid, SNAP, TANF, childcare assistance, and housing benefits. Our platform connects directly to over 93 payroll providers and 14,000+ financial institutions, enabling instant verification for 96% of the US workforce, including self-employed individuals, gig workers, military, retirement, disability, and benefits recipients.

Truv supports income and employment verification through payroll/employer connections, self-employment income verification through bank connections, and AI-powered document upload processing for paystubs, W-2s, 1099s, and 1040s as a built-in fallback.

Yes. Truv is SOC2 Type II compliant, 508 compliant, WCAG 2.2 AA certified, and FCRA compliant. We're a licensed Credit Reporting Agency operating with 99.9% uptime and bank-grade encryption (AES-256 and TLS protocols).

Truv delivers verified income data in seconds instead of waiting days or weeks for mailed or faxed documents. This reduces time-to-decision, minimizes pending cases, and decreases client frustration while allowing caseworkers to make faster, more accurate eligibility determinations.

Yes. Truv connects securely to 14,000+ financial institutions to verify self-employment income through direct deposit history, account balances, and transaction data. This provides agencies with reliable income verification without requiring paper tax returns or bank statements.

Yes. Clients can connect multiple payroll providers or bank accounts in a single session. All income sources link to one case ID, providing caseworkers with a complete financial picture for accurate eligibility determination.

Truv uses encrypted connections with AES-256 and TLS protocols, continuous intrusion detection monitoring, and regular independent security audits. We operate as a consumer-permissioned platform, meaning clients always authorize data sharing through their own login credentials. Clients can contact Truv at support@truv.com to request a data report or request deletion of their information. Truv maintains read-only access and never stores banking credentials permanently. Truv never shares client login credentials with agencies.

Immediately. Truv transmits verified data to your agency in real-time as soon as the client completes authentication. Caseworkers can review income, employment, or bank information within seconds.

Yes. Truv offers API connections that integrate with agency workflows, enabling automated verifications and seamless data transfer into existing case management platforms.

Yes. Truv is 508 compliant and WCAG 2.2 AA certified for accessibility. The platform is available in 19+ languages including English, Spanish, Chinese, Vietnamese, Korean, Tagalog, Farsi, Armenian, Arabic, Russian, Hindi, Punjabi, Hmong, Japanese, Laotian, Mein, Thai, and Cambodian.

Yes. Truv works on all modern browsers, smartphones, and tablets. Clients can complete the entire verification process from any device with internet access—no app download or account creation required.

Truv retrieves information directly from source systems—payroll providers and financial institutions—with 95% data cleansing accuracy. Time-stamped transactions and balances reduce tampering risk, while AI fraud detection prevents document alteration.

Truv provides higher quality data pulled directly from payroll providers and banks, expanded coverage including gig workers and military personnel often missed by databases, and proven performance—in evaluations, Truv matched database quality while providing critical data on gig economy workers that databases couldn't access. Additionally, Truv saves state agencies 50-70%.

Truv's full security and compliance details are available at trust.truv.com.