Truv is excited to announce our new Volunteer Verification solution, giving public sector agencies a faster, more reliable way to verify community engagement and volunteer activities required under HR1 and Community Engagement Verification (CEV) programs.
Volunteer activities are a critical component of eligibility verification. Traditional processes rely on manual review, disconnected workflows, and inconsistent documentation standards, creating administrative burden for caseworkers and friction for clients. Truv’s expanded Doc Upload capability brings volunteer verification into the same secure, streamlined platform agencies already trust for income, employment, self-employment, and education verification.
Simplified Volunteer Verification, Built for Public Sector Needs
With Volunteer Verification support, agencies can now:
- Collect volunteer verification letters digitally through Truv’s secure client interface
- Standardize documentation intake across community organizations and service providers
- Reduce manual handling and back-and-forth between clients and caseworkers
- Apply built-in fraud detection and document validation to help maintain program integrity
- Process volunteer verification alongside income, employment and education checks in one unified workflow
This enhancement ensures that clients who meet engagement requirements through volunteer service can verify their participation efficiently, without navigating fragmented systems or submitting paperwork through multiple channels.
Supporting HR1 and Community Engagement Requirements
Volunteer Verification support directly addresses HR1 verification scenarios where community service or volunteer hours fulfill eligibility criteria. Whether clients are contributing through nonprofits, faith-based organizations, schools, or local initiatives, Truv enables agencies to capture and validate this activity with the same speed and reliability as other verification types.
By expanding Doc Upload to include volunteer documentation, Truv helps agencies maintain compliance standards while improving access, equity, and operational efficiency.
Getting Started
Truv’s Volunteer Verification is now live within Truv’s Doc Upload product and available to public sector partners immediately. Reach out to the Truv Team to learn more about how we’re modernizing eligibility determination: https://truv.com/contact-sales
