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About Second To None
Second To None is a market research company that specializes in helping businesses improve their customer experience. It was founded in 1989 by Michael Mathias and Todd Johnson and is based in Ann Arbor, Michigan. The company provides a range of services including customer feedback programs, mystery shopping, brand compliance audits, employee engagement surveys, and competitive analysis. Second To None works with clients across a variety of industries including retail, hospitality, healthcare, banking, and automotive. Its clients include well-known brands such as McDonald’s, Hilton, and Starbucks. The company’s primary goal is to help businesses understand their customers’ wants and needs in order to increase satisfaction, loyalty, and revenue. Second To None has a team of experienced professionals who use a combination of technology and human intelligence to gather and analyze data. The company has received several awards for its work in the market research industry including the MSPA America’s “Elite” Customer Experience Provider Award. Overall, Second To None is a respected market research company that helps businesses gain valuable insights into their customers’ experiences. Its commitment to quality and innovation has made it a trusted partner for many of the world’s leading brands.
The information on this page is not an endorsement of Truv’s services by Second To None and is meant to be purely informational.
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