Changelog

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July 15, 2026

Truv Dashboard & Orders Improvements - July 15, 2026

Redesigned Truv orders landing page
  • Redesigned Truv Orders Landing Page: The Truv orders landing page has been refreshed and redesigned to improve conversion and client experience. The updated landing page will be live on September 1, 2026, available to enable upon request for pilot before September.
  • Enhanced Reporting Tab in Truv Dashboard: For all Truv clients, in Truv Dashboard > Reporting tab, you can now view breakdowns of orders by time to expiry, filter by multiple data sources at once, and see details on error distribution including the top five error messages by category.
Orders by time to expiry in the Truv Dashboard Reporting tab
  • Expanded Order Expiry Settings in Truv Templates: Clients can now customize how long orders remain active before automatically expiring when at least one employer or account has been completed but the user has not clicked Finish to share their data. The default expiration remains 24 hours, but clients can configure a shorter or longer timeframe based on their workflow.
  • Email Title Field in Truv Templates: Truv Templates now include a Title field for first and reminder emails, giving you control over the subject line clients see.
  • New Order and Refresh Grouping in Truv Dashboard: In the Orders tab, an initial order and all of its subsequent refreshes are now grouped together, so the full history of a single verification appears in one place.

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