Changelog

Get the latest feature updates in Truv

November 26, 2025

To improve navigation in the Truv Dashboard → Users tab, we have added the ability to search across Providers in the dropdown and select.
To improve coordination and order tracking, we have added the tracking number submitted during order creation to the employer report (link-level).
Truv has added two new fields in Templates to allow sending delayed reminders. For customers who use Truv embedded in a point-of-sale solution, this can improve order conversion.
- Send notifications to the end-user will enable/disable order notifications from being sent to the applicant
- Notifications start will allow setting how soon after order creation notifications should be sent.
We now support custom session timeouts in Truv Dashboard for large enterprise customers that want session expiration after a specific period for compliance.
Removed bank_info fields (account_type, bank_address, account_number, routing_number) in Create Template, Update Template, Retrieve Template, and List Templates.