Changelog

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November 7, 2025

Enhanced Timeline and Status Visibility in Encompass Order Status

  • In Encompass LOS on the Order status tab, we have migrated the Timeline to our Retrieve events for an order public endpoint and made the following UI improvements:
    • Timeline now shows when reminder notifications are sent, delivered, and opened by the end user via email and/or SMS.
    • Showing terminal order statuses at the employer or provider-level to clarify exactly what part of the order was completed, expired, canceled, etc.
    • Created a consistent formatting for events to include the employer/provider, timestamp and outcome in each case where available. Previously some key events like Login attempt were missing timestamps.

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