Changelog

Get the latest feature updates in Truv

May 3, 2024

Encompass Improvements

  • Notifications are now available for Loan Officers (LO) once an order is created, indicating that the borrower has been informed via email/sms with the notification link. This ensures prompt communication and transparency throughout the process. 
  • We added short links in place of long URLs.
  • Added a client level setting to show or hide the links per client. Please reach out to Truv Implementations team to change this behavior.
  • Truv always showed available templates in Encompass UI. We had the view limited to 10, but have now increased it so you can view all applicable templates in Encompass.
  • For borrowers, we added a Current tag to indicate their current employments, assisting Loan Officers (LO), Loan Officer Assistants (LOA), and processors in identifying the borrower’s current employer and facilitating re-verifications.
  • In status update emails, we included Loan Number, Loan Originator, and Loan Processor details, providing recipients with comprehensive information for efficient tracking and communication.
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