Changelog

Borrower involvement for re-verifications

• We always try to do a BE refresh in case of re-verifications
• However, if there is an odd chance when borrower needs to be involved, we will let the LO/LOA know on click of re-verification.

Allow to copy-paste Truv Order URL and/or resend link to borrower

• In Encompass now the link is available if LO wants to just copy – paste the link and send it to the borrower via text or email.

Employer level reports available in eFolder

• In addition to Borrower level reports(submitted to GSE’s), paystubs, W2 now employer level reports are available in Encompass eFolders. 
• This means LO/LOA’s no longer need to wait for the full order to be complete.

Changed defaults for lock behavior

• Applies to Encompass SmartClient only. Used to be 15mins for every 24 hrs now we request refresh every minute when the loan file is in locked status.
• In Encompass Web aka Encompass LOConnect, this is just an automatic refresh.

Canceling specific employments for a borrower

• Now you can cancel 1 out of many employers requested from the Encompass UI per borrower, this is similar to re-verification you can select what employer to re-verify, now after you have placed the order you can cancel 1 or more employers only for a specific borrower.

Borrower consolidation

• Now you can place multiple orders for the same borrower and Truv will consolidate all the reports per borrower in Encompass. 
• This is helpful if LO’s/LOA’s have placed multiple orders for a specific borrower, we will consolidate before submitting to GSE’s.