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Truv’s integration with Blue Sage Loan Origination System enables lenders to conduct fast, accurate, and compliant income and employment verifications directly within the LOS environment. The integration supports new order initiation, mid-process data refreshes, and submission to AUS systems like Fannie Mae DU® and Freddie Mac LPA®.

One-Click Order Initiation

Create and manage Truv VOI/E orders within Blue Sage. No system switching, no re-entering borrower information.

End-to-End Automation

From borrower verification through document delivery and AUS field population, fully automated

GSE-Ready

All data meets Fannie Mae and Freddie Mac standards with automatic Report ID population for DU® and LPA®

Borrower-Friendly

Borrowers connect payroll accounts or upload documents through Truv’s secure, white-labeled interface

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How it works

1

Initiate verification

Loan officers launch a new Verification of Income order from Blue Sage by selecting Truv under Vendor Services and submitting borrower details.
2

Borrower notified and authenticates

Borrowers receive email and SMS notifications, then securely connect their payroll accounts through Truv’s interface, or upload income documents as a fallback.
3

Receive verified data

Truv generates VOI/E reports with supporting documents (pay stubs, W-2s) delivered directly to Blue Sage for AUS submission and processing.

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Blue Sage Setup Guide

Initial configuration requires:
  1. Adding Truv as an authorized verification provider in Vendor Services
  2. Configuring team access and default template preferences
  3. Enabling permissions for loan officers and processors to create and manage orders
  4. Testing the configuration in a sandbox environment with your Truv Customer Success Manager
Contact support@truv.com or your Truv Customer Success Manager to start the one-time setup.

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Order verifications

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Create a Verification

  1. Navigate to Loans
  2. Open Vendor Services
  3. Select Verification of Income
  4. Click Order New Service
  5. Choose Truv as the Network Provider
  6. Select the Borrower Name
  7. Click Submit Order. The borrower is notified immediately.

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Request a Refresh

  1. Open Vendor Services
  2. Select Verification of Income under Type of Service
  3. Change Request Type to Refresh Order
  4. Click Save

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Retrieve the Truv Report ID for AUS Submission

  1. Go to Vendor Services
  2. Select the Type of Service used
  3. Click the Findings tab
  4. Copy the Verification Report ID
The Report ID automatically passes to Blue Sage AUS fields for DU® or LPA® submission.

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Submit to AUS (Fannie Mae DU® or Freddie Mac LPA®)

  1. Open the relevant loan file
  2. Navigate to the AUS section from the left panel
  3. Truv’s Report ID auto-populates into AUS documentation fields for GSE submission

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Access Supporting Documents

All Truv documents (pay stubs, W-2s, and VOI/VOE reports) upload directly to:
  • The Findings tab within Vendor Services
  • The Document Manager

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Borrower workflow

When a verification is initiated from Blue Sage, borrowers receive a secure Truv link guiding them through account linking or document upload:
  • Employers pre-fill with Truv deep-linking to the correct payroll provider
  • Borrowers authenticate using payroll credentials or one-time passcode (OTP) verification
  • Borrowers can connect multiple employers or upload pay stubs, W-2s, and 1099s
  • Truv verifies authenticity using fraud detection
  • Reports automatically deliver to Blue Sage for loan officer review

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Go Live with Truv in Blue Sage

1

Contact Customer Success

Reach out to your Truv or Blue Sage Customer Success team to begin initial configuration.
2

Enable Truv

Ensure Truv is activated under Network Providers in Blue Sage.
3

Customize Templates

Set up Truv templates for VOI/E, VOA, and fallback document workflows in the Truv Dashboard.
4

Test in Sandbox

Run sample verifications in the non-production environment to validate the full borrower flow.
5

Go Live

Switch to production credentials and begin real borrower verifications.

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Next steps

LOS Integrations

View all LOS integration options

Sandbox Testing

Test your integration in sandbox

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Support

Truv Support

support@truv.com

LOS Overview

All supported LOS systems

GSE Testing

Validate Day 1 Certainty and AIM compliance