Key Benefits
- Improved Loan Quality — Real-time data and rule-based logic identify issues early
- Faster Closings — Parallel processing enables instant verifications
- Streamlined Borrower Experience — One-time payroll account connection with automatic paystub and W-2 delivery
- Reliable Partnership — Modern, intuitive workflow without added complexity
- Reduced Costs — Save 60–80% on verification expenses with automated workflows
- Future-Ready Integration — Supports Day 1 Certainty® and AIM via API-first architecture
How it works
Request verification
Navigate to the Income section, click Actions → Order Income Verification, and select Truv from the provider list.
Borrower notification
Borrowers receive email and SMS notifications. Customization is handled via Truv Dashboard Templates.
Enabling the Integration
- API Credentials — Obtain Truv sandbox and production API keys from the Truv Dashboard
- Verification Provider — Enable Truv as a verification provider within Vesta’s admin settings
- User Permissions — Ensure correct user permissions for placing orders and viewing results
- Template Alignment — Coordinate template configuration for branding, document preferences, and fallback rules
Order a Verification
- Open the loan application in the Vesta Pipeline
- Ensure the borrower’s email and phone number are on file
- Navigate to the Incomes section
- Click Actions → Order Income Verification
- Select Truv as the provider and Credentials as the service option
- Check the employment records to verify
- Click Place Order — the borrower automatically receives an email and SMS to connect their payroll account via Truv Bridge
Retrieve Reports and Documents
- Access the Completed Verifications section after Truv completes the verification
- View verification details in the loan application
- Download verification reports with detailed income and employment information
- Attach reports directly to the loan application for underwriting access
Borrower Workflow
When verification is triggered, the borrower receives a secure link to connect their payroll or financial account. They authenticate via credentials or one-time passcode, and Truv delivers a structured report with attachments for lender review.Launch with Truv in Vesta
Contact Customer Success
Reach out to your Truv Customer Success team and Vesta technical contact to initiate setup.
Enable Truv as a verification provider
Activate Truv in your Vesta instance under verification provider settings.
Customize templates
Configure Truv Dashboard templates to align with your branding and GSE requirements.
Next steps
LOS Integrations
View all LOS integration options
Sandbox Testing
Test your integration in sandbox