How CCM Cut $10M per Year from VOIE Costs

Learn the exact workflow changes, vendor strategy, and operational decisions CrossCountry Mortgage used to eliminate $10 million in annual verification spend without slowing loan speed or increasing borrower friction.

Featured Speaker

Tom Durney

Executive Vice President, Corporate Operations Support,
CrossCountry Mortgage

Kirill Klokov

Co-Founder and CEO,
Truv

What You Will Learn

This session gives mortgage and lending leaders a clear playbook backed by real results:

• How CCM cut VOIE costs by $10M per year
• The workflow update that removed manual follow-ups
• How CCM boosted completion rates to 70%+
• How CCM gained an 8% uplift in R&W Relief
• What CCM changed in Blend and Encompass to speed underwriting
• How to evaluate your verification stack for similar ROI

The lenders who win in 2026 will be the ones who reduce spend and streamline workflows before pressure mounts.

This webinar gives you a clear example of how a top national lender already did it and how you can apply the same strategies.