Employment Verification for Percepta.

About Percepta

Percepta LLC is a customer service solutions provider founded in 2004, with its headquarters in Melbourne, Florida. The company is a joint venture between Ford Motor Company and TeleTech Holdings Inc., with a focus on offering customized customer relationship management (CRM) solutions for global automotive companies to enhance their customer experience. Percepta provides customer support services using multiple channels like voice, chat, email, and social media across different time zones. The company offers services like technical support, warranty management, order processing, and sales support. This supports the company’s goal to help companies create strong relationships with customers by ensuring their queries are resolved quickly and effortlessly. The company operates in six continents and has a global footprint in more than 40 countries, catering to the automotive industry. Percepta’s clients include some of the world’s renowned automotive brands. The company has been recognized for its excellence in customer service, including winning the J.D. Power’s award for the best customer service provider in the automotive industry. Percepta’s tagline “creating customers for life” reflects its objective of creating long-lasting and valuable relationships between customers and brands. The company’s ability to create personalized solutions that meet clients’ unique needs has made them a leading provider of customer service solutions.

The information on this page is not an endorsement of Truv’s services by Percepta and is meant to be purely informational.

Verify Percepta Employees

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