Northwestern Counseling & Support Services (NCSS) is a non-profit mental health agency located in St. Albans, Vermont, serving Franklin and Grand Isle Counties. Founded in 1958, NCSS provides comprehensive behavioral health services, developmental services, and substance use disorder treatment to residents of northwestern Vermont. The organization operates as a designated agency for the Vermont Department of Mental Health and the Department of Disabilities, Aging, and Independent Living. NCSS offers a wide range of programs including crisis services, outpatient counseling, psychiatric care, children’s services, and developmental services for individuals with intellectual disabilities. NCSS maintains several facilities throughout its service area and employs mental health professionals, social workers, psychiatrists, and support staff. The agency provides 24/7 crisis services and operates specialized programs such as the Academy of Learning, which serves students with emotional and behavioral challenges. Key services include individual and group therapy, medication management, emergency mental health response, developmental disability support, substance use treatment, and community rehabilitation programs. NCSS also partners with local schools, healthcare providers, and law enforcement to ensure comprehensive care coordination for their clients. The organization is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and operates under the oversight of the Vermont Agency of Human Services.