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Use these credentials when testing with Truv Bridge in sandbox mode.
For additional login fields, use: Phone: (111)111-1111 | Email: goodlogin@domain.com

Sandbox credentials

These credentials apply to all products. Use them to test authentication flows and error handling.
UsernamePasswordScenario
goodlogingoodpasswordSuccessful login with complete data
goodloginno_dataNo data found after successful login
goodloginmfaMFA flow: enter code: 12345
goodloginmfa_captchaMFA flow: enter answer: 9M4BP
goodloginmfa_selectMFA flow: verification method selection
goodloginlongcheckWait state: ~30 second processing delay
error.userlogin_errorIncorrect credentials
error.usermfa_errorMFA verification failed
error.useraccount_lockedAccount locked by provider
error.userunavailableProvider under maintenance
error.usererrorGeneric login error
error.userconfig_errorOrganization ID configuration failure

Sample reports

These sample PDFs show the verification reports generated for specific test credential scenarios. Use them to preview report formatting and data structure before building your integration.

VOIE reports

ScenarioCredentialsSample PDF
Standard (bi-weekly)goodlogin / goodpasswordDownload PDF
Weekly pay frequencygoodlogin.weekly / goodpasswordDownload PDF
Semi-monthly pay frequencygoodlogin.semimonthly / goodpasswordDownload PDF
Monthly pay frequencygoodlogin.monthly / goodpasswordDownload PDF
To generate your own sample reports in sandbox, create an order with the desired test credentials, then retrieve the report using GET /v1/users/{user_id}/reports/{report_id}/?fmt=pdf. See Sample Reports for retrieval details.
For GSE-specific sample reports (Fannie Mae D1C and Freddie Mac AIM), see the dedicated test scenarios on the Fannie Mae and Freddie Mac pages.

Testing in production

Test scenarios are also available in production mode using the following providers. Search for them by name in Truv Bridge.
ProviderTypeUse case
Truv Payroll ProviderPayrollTest VOIE, VOE, DDS, and PLL flows
Truv Bank OAuthFinancial accounts (OAuth)Test asset and transaction flows with OAuth login
Truv Bank non-OAuthFinancial accounts (credentials)Test asset and transaction flows with username/password login
Use the same test credentials from the tables above. These providers return sandbox-quality data in your production environment.

Refresh testing

Data refreshes automatically succeed with goodlogin / goodpassword. To test a failed refresh, use goodlogin / mfa_captcha for the initial verification. The refresh will fail with mfa_error status.

Native reset for authentication

Truv Sandbox supports authentication reset workflows. Enter values in the requested fields, then use goodlogin credentials for MFA verification. For embedded flows, borrowers may be required to complete MFA during refresh. Use MFA credentials in the original verification and trigger a data refresh via the API to test this scenario.

Native login via mobile SDKs

Native logins in mobile SDKs in sandbox are available when using Truv payroll provider. Native login for other providers works in production mode only.

Supported companies for testing

The list below contains the available information for Mapping. These companies return a company_mapping_id value for integration.
  • Facebook: Workday
  • Bank of America: Company with single sign on
  • Kroger: Custom integration
  • Fannie Mae: ADP
  • Freddie Mac: Workday
In the emulator, only sandbox companies have the correct company_mapping_id value. Production environments have all valid mapping information values for many large US-based organizations and data providers.