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Submit employment history verification requests for applicants directly within TazWorks. Truv uses Hosted Orders to contact applicants and guide them through payroll provider verification.
Integration type: Platform integration (no code required) | Products: VOE | Platform: TazWorks

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Key benefits

  • Efficient verification — Verify employment history details without manual outreach
  • Reliable data — Obtain accurate information from payroll providers directly
  • Accelerated process — Speed up verification turnaround for faster screening decisions

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Setup guide for TazWorks administrators

1

Configure interface settings

Navigate to Admin > Vendors > Manage Interface Settings. Enter your Truv credentials under the Data Providers tab.
Confirm with TazWorks support that the Truv vendor is enabled on the backend before proceeding.
2

Manage vendors

Navigate to Admin > Vendors > Manage Vendors.
  1. Add a new vendor with basic information and select Save
  2. Select the Searches tab and choose applicable searches
  3. For each search, select Embedded Interface
  4. Select Truv from the Data Provider dropdown
  5. Select Save
3

Configure vendor routing

Navigate to Admin > Vendors > Manage Vendor Routing.
  1. Select Employment Verification
  2. Select Add, then Save
Your TazWorks environment is now ready to place verification orders through Truv.

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Place a verification order

1

Create a new order

Log into TazWorks and navigate to Order > New Order > Client and Product. Select Employment Verification and click Next.
2

Enter applicant details

Complete the required fields including:
FieldRequiredNotes
Applicant emailYesUsed for verification outreach
Applicant phoneRecommendedImproves conversion rates via SMS
Current addressYes—
Zip codeYes—
Collect applicant consent before submitting their email and phone number.
3

Enter employer details

Mark the applicant’s employment status and complete all employer details.Set “May We Contact This Employer?” to No. Truv contacts the applicant directly to complete verification through their payroll provider.
4

Complete the order

Select Next, then Complete Order. Truv sends the applicant an email and SMS guiding them through the verification widget.

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Monitor verification status

Navigate to Workspace > Vendor Summary and search for Truv to view order status.
StatusMeaning
New Dispatched OrderApplicant has not yet completed verification
Pending ReviewApplicant completed the widget — results ready for retrieval
ERROR (“EMAIL, MISSING”)Applicant email was not provided at order creation
Orders must reach Pending Review status before results can be retrieved. Successful widget completion changes the order from “New Dispatched Order” to “Pending Review”.

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Retrieve reports

  1. Navigate to Workspace > Vendor Summary > Truv
  2. Search for the application and select the applicant name
  3. Select Results to view the employment verification data
  4. Select Print to download the report as a PDF
Results appear under the Employer-provided information section.

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Troubleshooting

Expired orders display as Pending Review. Check the order creation date and applicant activity. Re-create the order if the applicant did not complete verification within the expiration window.
Orders created without an applicant email show status ERROR with name “EMAIL, MISSING”. Navigate to Workspace > Vendor Summary > Truv and select the error entry to view details. Re-create the order with a valid applicant email.

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Next steps

Screening Overview

Learn about Truv’s screening products and capabilities

Test Credentials

Test the integration with sandbox credentials