---
title: "Volunteer Verification | Volunteer Hours & Service Verification | Truv"
category: Products
url: "https://truv.com/public-sector/volunteer-verification"
description: Verify volunteer service and hours with a streamlined digital process. Reduce manual back-and-forth and improve verification efficiency.
---

# Volunteer Verification

Volunteer service verification for government agencies. Truv standardizes and automates volunteer hour calculations from letters and timesheets — replacing inconsistent manual processes with a reliable, repeatable verification workflow that supports H.R.1 community engagement requirements.

- **URL:** https://truv.com/public-sector/volunteer-verification
- **Contact:** https://truv.com/contact-sales

## What Truv Provides

### Document-Based Volunteer Verification

Confirms volunteer status and service history through client-uploaded volunteer letters and timesheets. Auto-calculates qualifying hours per client under H.R.1.

### How It Works

1. Upload documents — client submits volunteer letters or timesheets through guided interface
2. Hours calculated — Truv extracts and totals qualifying service hours
3. Self-certification — client reviews and confirms results, reports issues directly
4. Returned data — verified hours and source documents delivered to agency

### Multi-Channel Deployment

Fits into existing agency systems across multiple channels — online customer portals, in-person interactions, call centers, and paper mailers — so agencies can verify volunteer service regardless of how clients engage.

### Renewals & Redeterminations

Supports ongoing renewals so agencies can re-verify volunteer activity at regular intervals without restarting the process.

## H.R.1 Compliance

Starting January 1, 2027, most adult Medicaid beneficiaries must complete at least 80 hours per month of qualifying community engagement — work, volunteering, education, or job training — to maintain coverage. Truv's platform enables community engagement verification across multiple data sources to streamline scaling verification volume with less operational overhead.

## Key Use Cases

- Government benefits programs requiring proof of volunteer participation
- H.R.1 qualifying activity hours
- Workforce development and civic engagement initiatives
- Public sector eligibility determination and renewals

## Benefits

- **Verified service records:** Eliminates the paper chase of self-reported volunteer documentation.
- **Faster eligibility processing:** Automated verification reduces manual caseworker workload.
- **Single platform:** All community engagement and income verification in one streamlined client UI and workflow.
- **Real-time results:** Reduces pending cases and removes barriers to benefit access.

## Compliance & Security

SOC2 Type II, Section 508, WCAG 2.2 AA, FCRA. Licensed Credit Reporting Agency. 99.9% uptime with AES-256 and TLS encryption. Auto-detects client device language across 19+ supported languages.

## Related Pages

- [Public Sector](https://truv.com/public-sector)
- [Community Engagement Verification](https://truv.com/public-sector/community-verification)
- [Education Verification](https://truv.com/public-sector/enrollment-verification)
- [Document Upload](https://truv.com/public-sector/document-upload)
- [Wage Earner Income Verification](https://truv.com/public-sector/wage-verification)
- [Self-Employment Income Verification](https://truv.com/public-sector/self-employed-income-verification)
- [Developer Documentation](https://truv.com/docs)
- [Contact Sales](https://truv.com/contact-sales)