---
title: "Document Upload | Automated Income Document Verification | Truv"
category: Products
url: "https://truv.com/public-sector/document-upload"
description: "Automate document verification for income and employment workflows. Reduce review time, improve accuracy, and streamline verification."
---

# Document Upload

AI-powered document processing built to help government agencies verify income and employment when direct payroll, employer, or bank connections aren't available. Clients upload supporting documents through a guided interface, and Truv automatically extracts, verifies, and fraud-checks the data in real time — keeping cases moving without caseworker intervention.

- **URL:** https://truv.com/public-sector/document-upload
- **Contact:** https://truv.com/contact-sales

## What Truv Provides

### Fraud Detection

99.9% fraud detection rate. Automatically flags documents that have been altered, fabricated, or tampered with. Caseworkers receive real-time signals when a document fails authenticity checks.

### Auto-Restored Documents

Restores altered fields using a vast document database — improving income accuracy rates rather than rejecting otherwise valid submissions.

### OCR + AI Extraction

Optical Character Recognition combined with AI-driven analysis converts uploaded documents into structured, machine-readable data. Eliminates manual data entry and reduces transcription errors.

### Configurable Document Requirements

Agencies specify which document types are required vs. optional through Truv Templates — tailored to each program's eligibility rules. Supported documents:

- Paystubs
- W-2s
- 1040s (optional)
- 1099s (optional)
- Volunteer letters and timesheets

### Auditable Returns

Returns both the parsed income/employment data and the original uploaded file — providing a complete, auditable record for each client submission.

## Key Use Cases

- Fallback verification when payroll, employer, or bank connections are unavailable
- Volunteer hour verification from letters and timesheets
- Fraud prevention and error rate reduction in public sector
- First-contact resolution by capturing complete income data on first submission

## Benefits

- **99.9% fraud detection:** Machine learning identifies falsified documents other methods miss.
- **Reduced manual review:** Automated extraction and validation reduces caseworker workload.
- **Higher first-contact resolution:** Complete income capture at point of submission, fewer back-and-forth document requests.
- **Configurable language:** Auto-detects client device language; agencies can customize the upload flow language across 19+ supported languages.

## Compliance & Security

SOC2 Type II, Section 508, WCAG 2.2 AA, FCRA. Licensed Credit Reporting Agency. 99.9% uptime with AES-256 and TLS encryption.

## Related Pages

- [Public Sector](https://truv.com/public-sector)
- [Wage Earner Income Verification](https://truv.com/public-sector/wage-verification)
- [Self-Employment Income Verification](https://truv.com/public-sector/self-employed-income-verification)
- [Education Verification](https://truv.com/public-sector/enrollment-verification)
- [Volunteer Verification](https://truv.com/public-sector/volunteer-verification)
- [Community Engagement Verification](https://truv.com/public-sector/community-verification)
- [Waterfall](https://truv.com/platform/waterfall)
- [Developer Documentation](https://truv.com/docs)
- [Contact Sales](https://truv.com/contact-sales)