Empowering Access With Truv AI Authenticator
Embedded within Truv’s operational prowess lies an AI-powered solution that orchestrates a seamless login experience. This innovation propels Truv’s direct deposit switching and income and employment verification solution, which encompasses a staggering 90% of the U.S. workforce. Our industry-leading coverage is a result of nearly 13,000 integrations. The key driving force behind this success? The strategic integration of Artificial Intelligence. AI empowers our engineers to construct new enterprise integrations with unparalleled efficiency.
Enterprise integrations require custom builds to accommodate unique login journeys and data flows. For example, many companies are mapped to both a payroll provider and an SSO. As a result, Truv must build out this mapping to facilitate the connection so users can log in using their SSO credentials and subsequently we know how and where to route them to access their data.
Now, our AI model can detect how and where to route users triggering the optimal page and course of action. In instances of uncertainty, a proprietary, patent-pending mechanism presents a page to a user for their navigational input within a predefined framework.
The idea for the Truv AI Authenticator was driven by the primary challenge of traditional login processes. Users often face hurdles with complex user interactions and a myriad of page types. Truv’s new login experience is autonomous, making it a breeze for users to navigate. This focused approach eradicates friction, elevates conversion rates, and enhances the overall user satisfaction.
How Truv AI Authenticator Works…
…For Consumers
When a user logs in during the loan application process or when switching bank accounts for their direct deposit, the AI-powered login experience seamlessly takes over. It’s like a computer program that handles the process of logging in automatically. Think of it as a digital helper that guides users through the steps of signing in. Users often go through different pages during this journey. Each of these pages is like a step in a game. This digital helper is good at figuring out which step a user is on. It does this by examining how the page looks and reading the words on it using its special language skills. Once it knows what kind of step it is, the digital helper decides what to do next. For example, if a user is on a page that asks them to choose how they want to verify, the program will ask them to make a choice. This program goes through all steps until a user is fully logged in.
Occasionally, even the most sophisticated programs may encounter confusion. In this instance, Truv offers an innovative solution. We’ve developed a unique system that presents a page to users and lets them decide what to do next. So, with the Truv AI Authenticator, you have a helpful digital buddy that knows how to play the login game. And, in the unlikely event that it ever gets stuck, it lets the user take over and decide what happens next.
…For Lenders and Financial Institutions
The benefits of this intelligent system translate into smoother operations, reduced user drop-offs, and improved conversion rates. With fewer barriers during login and enhanced user satisfaction, organizations can elevate the verification process. These engineering advantages have propelled Truv’s impressive roster to more than 12,800 integrations with ongoing expansion.
Conclusion
In the ever-evolving landscape of open finance, Truv stands as a beacon of innovation and efficiency. With an unwavering commitment to expand coverage and redefine user experiences, our AI-powered login solution emerges as a game-changer. Whether aiding consumers in their loan applications or facilitating lenders in their verification process, our AI model ensures a smooth journey from start to finish. As we continue to push boundaries, Truv’s dedication to excellence persists. We’re forging ahead with newfound possibilities for effective operations, user satisfaction, and improved conversion rates.
